1) The correct use of face masks is mandatory throughout the tour.
2) The entire staff must wash and disinfect their hands with water, soap and disposable towel at the beginning and end of each tour and at least every three hours.
3) Clean and disinfect the items used by tourists and staff every time they are used or at least every three hours.
4) Before each tour, each traveler will be provided with a personal protection kit, which must have face masks and alcohol. Moreover, a record of temperature measurements will be kept according to the established format.
5) The proper use of the mask must be verified and that the disinfection process of hands and shoes is carried out following the established protocol.
6) The number of people per booking cannot be higher than 6. Although it is possible to book a bigger group, tourists will be informed that they will be divided into smaller groups that follow the protocol—with another guide.
7) The social distancing between groups must be at least 4 meters during the guidance and rest periods. And when moving from one place to another, the distance must be 2 meters.
8) Once the tour is over, the guide must clean and disinfect his/her clothing, shoes and the equipment used, such as binoculars, cameras, microphones, audio guides, maps, smart phones, and so forth.
9) The tourism agency PARCHE CACHACO TOURS reserves the right of admission for people with symptoms associated with COVID-19.
10) If a tourist refuses to use the kit and abide by the instructions disposed in the protocol—which were informed by the agency and accepted by the customer prior to the tour—the company can, and should, reserve the right to admission of this person without any additional charge.